THE FEEDBACK BOOK.

Have you ever shied away from giving your colleague a constructive feedback on a specific action or behaviour you have observed? Have you ever got embarrassed about offering praise to acknowledge their efforts? Well, I suspect that just like me, you are regularly asking yourself: should I or should I not? No matter how awkward […]

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Goals. Beliefs. Principles.

FOUR SEASONS. The Story of a Business Philosophy by Isadore Sharp, the founder and chairman of Four Seasons Hotels and Resorts. The above book had recently landed on my desk and I practically inhaled it in one reading session earlier this afternoon. Isadore is a son of a family of Polish Jewish immigrants who left […]